Job Description
Join our dynamic team as a Night Shift Receptionist with advanced data entry capabilities at MetroHub Solutions. This critical role ensures seamless front-desk operations during evening hours while maintaining high standards of administrative accuracy. You'll be the first point of contact for our clients, handling sensitive information with professionalism and precision. Enjoy competitive pay, comprehensive benefits, and a collaborative environment focused on growth. Perfect for detail-oriented night owls seeking stability in Columbus's thriving tech corridor.
Responsibilities
- Manage multi-line phone systems and route incoming calls with exceptional customer service
- Perform accurate data entry into CRM and proprietary databases (50+ WPM required)
- Process incoming/outgoing correspondence and confidential documents
- Coordinate office logistics including scheduling, inventory, and supply management
- Maintain organized physical/digital filing systems with strict confidentiality protocols
- Support night staff with administrative tasks and emergency response protocols
- Generate daily reports using Excel and internal reporting tools
Qualifications
- High school diploma/GED with minimum 2 years receptionist experience
- Proven data entry expertise with 99.5% accuracy rate
- Advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Ability to work independently during overnight hours (11 PM - 7 AM)
- Strong multitasking capabilities with attention to detail
- Professional communication skills for high-level client interactions
- Basic knowledge of HIPAA/GDPR compliance for data handling
- Reliable transportation for late-night commute