Job Description
Join our dynamic team as a Night Shift Receptionist and Data Entry Specialist in Albuquerque! This critical role combines exceptional customer service with precise administrative support. You'll be the first point of contact for our overnight operations, managing high-volume call handling while accurately processing critical data. Enjoy competitive compensation, a supportive work environment, and opportunities for career growth in Albuquerque's thriving business district. Perfect for detail-oriented professionals seeking non-traditional hours with stability.
Responsibilities
- Manage high-volume incoming calls and communications during overnight hours
- Accurately enter and maintain client data in CRM and billing systems
- Coordinate with overnight staff and external partners
- Handle confidential information with strict compliance protocols
- Process daily reports and administrative documentation
- Monitor security systems and building access during night shift
- Provide exceptional customer service via phone, email, and in-person
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proven data entry skills with 10,000+ keystrokes per minute
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Ability to work independently with minimal supervision
- Strong attention to detail and accuracy in data handling
- Flexibility to work overnight shifts (11 PM - 7 AM)
- High school diploma or equivalent required
- Experience with CRM systems preferred