Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Group! We're seeking a polished professional to deliver exceptional guest experiences during evening hours in our vibrant Austin location. This flexible schedule role offers competitive compensation, growth opportunities, and a supportive environment. Ideal for students or night owls seeking work-life balance!
Responsibilities
- Manage front desk operations with professionalism during evening shifts
- Coordinate guest check-ins/check-outs using property management systems
- Handle multi-line phone calls and route inquiries appropriately
- Process payments and maintain accurate financial records
- Assist with event coordination and special requests
- Ensure lobby areas remain immaculate and welcoming
- Collaborate with security team for after-hours protocols
Qualifications
- Minimum 1 year front desk or customer service experience
- Exceptional communication and conflict resolution skills
- Proficiency with reservation software (e.g., Opera, ResNexus)
- Ability to work independently during overnight hours
- Valid Texas driver's license preferred
- Spanish fluency a strong plus
- Flexible availability including weekends/holidays
- High school diploma or equivalent required