Job Description
Join our dynamic team as a Night Shift Receptionist at Elite Hospitality Group, where your flexibility and dedication shine! We're seeking a professional individual to manage front desk operations during evening hours at our premier downtown Phoenix location. Enjoy competitive pay, comprehensive benefits, and a supportive work environment designed for career growth. This role offers perfect work-life balance with a 4x10 schedule (4 days, 10 hours), allowing you to enjoy your weekdays free while advancing your hospitality career.
Responsibilities
- Manage front desk operations during evening hours (6 PM - 4 AM)
- Handle guest check-ins/checkouts with exceptional customer service
- Operate PBX system and manage multi-line phone communications
- Coordinate security protocols and access control for after-hours
- Maintain accurate guest records and reservation systems
- Assist with event setup and special requests during night shift
- Prepare daily reports and communicate with day team
Qualifications
- Minimum 1 year receptionist or front desk experience
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems (Opera, etc.)
- Ability to work independently during overnight hours
- Strong problem-solving and conflict resolution abilities
- Flexible schedule availability (weekends required)
- Valid Arizona driver's license (for errands)
- Basic knowledge of hospitality industry standards