Job Description
Join our dynamic team as a Night Shift Receptionist and be the first point of contact for our clients during critical overnight hours. This role offers a unique opportunity to showcase exceptional customer service skills while supporting a 24/7 operation. We provide comprehensive training, competitive benefits, and a supportive work environment designed for professional growth. Perfect for detail-oriented individuals seeking a stable career with advancement opportunities in Sacramento's thriving business district.
Responsibilities
- Manage multi-line phone system and professionally route incoming calls 24/7
- Greet and screen visitors with exceptional customer service during overnight hours
- Perform clerical duties including data entry, filing, and document management
- Monitor building security systems and respond to emergency protocols
- Coordinate office logistics for overnight staff and incoming deliveries
- Maintain accurate visitor logs and sensitive information confidentiality
- Collaborate with day shift staff for seamless operational handovers
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and phone systems
- Exceptional communication and interpersonal skills
- Ability to work independently during overnight shifts (11 PM - 7 AM)
- Strong attention to detail and organizational abilities
- Valid California driver's license preferred
- Basic knowledge of office equipment (copiers, scanners, etc.)
- Ability to remain calm and professional under pressure