Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Baltimore! We're seeking a professional, detail-oriented individual to provide exceptional front-desk support during overnight hours. This role is critical to maintaining patient flow and operational excellence while our facility transitions between day and night operations. Immediate openings available with competitive pay and comprehensive benefits package.
Why Join MetroCare Services?
• Competitive night shift differential
• Health/dental/vision insurance
• 401(k) with employer match
• Paid time off and holiday pay
• Career advancement opportunities
Responsibilities
- Manage patient check-in/check-out procedures during overnight hours
- Answer multi-line phone system and triage emergency calls
- Process insurance verification and patient registration
- Maintain accurate medical records and documentation
- Coordinate with medical staff for urgent patient needs
- Manage appointment scheduling for next-day services
- Ensure HIPAA compliance at all times
- Oversee facility security protocols during night shift
Qualifications
- High school diploma or equivalent required
- Minimum 1 year front-desk/reception experience
- Proficiency in EMR systems (Epic preferred)
- Strong multitasking and problem-solving abilities
- Exceptional communication and interpersonal skills
- Ability to work independently with minimal supervision
- Basic knowledge of medical terminology
- Flexibility to work weekends and holidays as needed