Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Memphis Medical Center! We're seeking a professional and energetic individual to serve as the first point of contact for patients and visitors during evening hours. This critical role requires exceptional communication skills and the ability to maintain a calm environment in our fast-paced 24/7 facility. Enjoy competitive pay, comprehensive benefits, and immediate start opportunities for qualified candidates. Apply today to become an integral part of our patient-centered care community.
Responsibilities
- Manage high-volume phone calls and patient inquiries during night shifts
- Coordinate patient check-ins and ensure accurate documentation
- Maintain secure patient records and confidential information
- Assist with appointment scheduling and calendar management
- Coordinate with clinical staff for urgent after-hours requests
- Manage office supplies and equipment functionality
- Perform basic clerical tasks including filing and data entry
- Uphold HIPAA compliance and hospital security protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Strong multitasking abilities in high-pressure environments
- Excellent verbal and written communication skills
- Ability to work independently with minimal supervision
- Basic medical terminology knowledge preferred
- Flexibility to cover rotating night shifts (7 PM - 7 AM)