Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Minneapolis! We're seeking a dedicated professional to manage our front desk operations during evening hours (7 PM - 7 AM). This flexible schedule role offers competitive pay, comprehensive benefits, and the opportunity to work in a supportive environment. You'll be the first point of contact for patients, visitors, and staff, ensuring smooth operations during critical overnight shifts. If you thrive in a fast-paced setting and value work-life balance, this is your perfect career move!
Responsibilities
- Manage front desk operations during night shift, including patient check-in/check-out and appointment scheduling
- Answer multi-line phone system, triage calls, and route communications appropriately
- Maintain secure patient records and ensure HIPAA compliance at all times
- Coordinate with overnight medical staff to support patient care needs
- Handle administrative tasks such as filing, data entry, and inventory management
- Monitor facility security and respond to emergency protocols
- Prepare daily reports and handover documentation for day shift staff
Qualifications
- Minimum 1 year receptionist or front desk experience
- Exceptional communication and interpersonal skills
- Proficiency in Microsoft Office Suite and EMR systems
- Ability to work independently with minimal supervision
- Strong organizational and multitasking abilities
- Basic medical terminology knowledge preferred
- Flexibility to work weekends and holidays as needed
- Valid CPR certification or willingness to obtain