Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical hours. We're seeking a dedicated professional to provide exceptional front-desk support in our 24/7 facility. This immediate opening offers competitive compensation and a supportive work environment where your contributions directly impact patient experiences.
Why Work With Us? We pride ourselves on fostering a collaborative culture with growth opportunities, comprehensive benefits, and state-of-the-art facilities. As a vital member of our administrative team, you'll play a crucial role in maintaining our reputation for excellence in patient care.
Responsibilities
- Manage patient check-in/check-out processes with accuracy and empathy
- Handle multi-line phone systems and route calls to appropriate departments
- Schedule appointments and maintain electronic health records
- Assist with insurance verification and billing inquiries
- Coordinate with nursing staff for urgent patient needs
- Maintain clean and organized reception area
- Process incoming mail and deliveries
Qualifications
- High school diploma or equivalent required
- 1+ years of front-desk or customer service experience
- Proficiency with Microsoft Office and scheduling software
- Strong communication and multitasking abilities
- Ability to work independently during night shifts
- Basic medical terminology knowledge preferred
- Valid CPR certification or willingness to obtain
- Background check and drug screen required