Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at CityCare Health Solutions! We're seeking a dedicated professional to manage our front desk operations during evening hours (11 PM - 7 AM) in our Atlanta facility. Enjoy a flexible schedule that supports work-life balance while delivering exceptional patient experiences. This role offers competitive compensation, comprehensive benefits, and opportunities for growth in a supportive environment.
As the first point of contact, you'll ensure smooth clinic operations during night shifts, handling patient inquiries, appointment management, and administrative tasks with precision. Our ideal candidate thrives in fast-paced settings and values patient-centered care.
Responsibilities
- Manage front desk operations during night shifts (11 PM - 7 AM), including patient check-in/check-out
- Handle incoming calls, messages, and patient inquiries with professionalism
- Schedule appointments and maintain accurate electronic health records
- Assist with administrative tasks like data entry, filing, and document management
- Coordinate with clinical staff to ensure seamless patient flow during night hours
- Maintain a clean, organized, and welcoming reception area
- Adhere to HIPAA compliance and clinic security protocols
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of receptionist or customer service experience
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office Suite and scheduling software
- Ability to multitask in a fast-paced medical environment
- Flexibility to work night shifts (11 PM - 7 AM)
- Basic medical terminology knowledge (training provided)
- Valid driver's license and reliable transportation