Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the frontline ambassador for our state-of-the-art facility. We're seeking a dedicated professional to manage front desk operations during overnight hours, ensuring seamless patient experiences while maintaining a secure and welcoming environment. This immediate opening offers competitive compensation, comprehensive benefits, and a supportive work culture that values your contributions. If you thrive in fast-paced settings and excel at multitasking, apply today to start your rewarding career path with us!
Responsibilities
- Manage patient check-in/check-out processes with accuracy and empathy
- Answer multi-line phone systems, triage calls, and route inquiries appropriately
- Handle confidential patient information securely using HIPAA-compliant systems
- Coordinate with night shift medical staff for urgent patient needs
- Maintain clean, organized reception area and manage office supplies inventory
- Process insurance verifications and basic registration documentation
- Monitor facility security systems and manage visitor access protocols
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years experience in front desk/reception roles
- Proficiency with Microsoft Office Suite and EHR systems
- Strong multitasking abilities in high-pressure environments
- Excellent communication and customer service skills
- Ability to work independently with minimal supervision
- Basic medical terminology knowledge required
- Flexibility to work weekends and holidays as needed