Job Description
Join our dynamic healthcare team as a Weekend Receptionist where your flexibility makes a difference! We're seeking a warm and professional individual to manage front desk operations during weekend shifts at our Nashville facility. This role offers the perfect work-life balance with weekend-only hours and a flexible schedule designed around your needs. Be the first point of contact for patients, ensuring exceptional service while supporting our clinical staff. If you thrive in fast-paced environments and value work-life harmony, this is your opportunity to shine in Nashville's growing healthcare sector!
Responsibilities
- Manage patient check-in/out processes with accuracy and compassion
- Answer multi-line phone system and triage calls efficiently
- Schedule appointments using EMR systems (Epic experience preferred)
- Collect and verify insurance information for new patients
- Maintain organized patient records and confidential documentation
- Coordinate with medical staff to ensure smooth patient flow
- Assist with basic administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office Suite and EMR systems
- Ability to work independently with minimal supervision
- Flexible availability for weekend shifts (Sat/Sun)
- Basic medical terminology knowledge preferred
- Positive attitude and problem-solving mindset