Job Description
Join our dynamic healthcare team as a Full-Time Receptionist at Mountain View Medical Center! We're seeking a polished professional to serve as the first point of contact for our patients and visitors. This immediate opening offers a competitive salary, comprehensive benefits, and a supportive work environment in beautiful Colorado Springs. If you're passionate about delivering exceptional customer service and thrive in a fast-paced setting, apply today!
Responsibilities
- Manage incoming calls and direct patients to appropriate departments
- Check patients in/out using our EMR system with accuracy
- Schedule appointments and maintain digital calendars
- Handle patient inquiries with empathy and professionalism
- Process insurance verification and collect payments
- Maintain clean, organized reception area
- Coordinate with clinical staff for seamless patient flow
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency with EMR systems (Epic preferred)
- Exceptional verbal/written communication skills
- Strong organizational and multitasking abilities
- Basic knowledge of medical terminology
- Ability to remain calm under pressure
- Valid Colorado driver's license (if required for errands)