Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Albuquerque Healthcare Solutions. We're seeking a professional, patient-focused individual to serve as the first point of contact during evening hours. This immediate hire opportunity offers competitive compensation, comprehensive benefits, and the chance to make a meaningful impact in our patients' lives.
As a vital member of our administrative team, you'll manage front desk operations, coordinate patient communications, and ensure seamless clinic transitions overnight. Our modern facility offers a supportive environment with state-of-the-art technology and collaborative colleagues.
Responsibilities
- Manage front desk operations during evening shifts (5:00 PM - 1:00 AM)
- Handle incoming calls, emails, and patient inquiries with exceptional professionalism
- Coordinate patient check-ins, appointments, and medical record documentation
- Maintain secure patient information systems and HIPAA compliance
- Assist with administrative tasks including billing support and insurance verification
- Coordinate with night-shift medical staff for urgent patient needs
- Ensure clinic security protocols are followed during overnight hours
Qualifications
- Minimum 1 year receptionist or customer service experience
- Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced healthcare environment
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required
- Flexible schedule availability including weekends and holidays
- Background check and drug screen required