Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Nevada Premier Medical Center. This critical role serves as the first point of contact for patients, visitors, and staff during evening hours. We're seeking a polished professional who thrives in fast-paced environments while maintaining exceptional service standards. Enjoy competitive pay, comprehensive benefits, and a supportive work culture in the heart of Las Vegas.
Responsibilities
- Manage high-volume phone calls and patient inquiries with professionalism
- Coordinate patient check-ins and appointment scheduling using Epic EMR
- Process insurance verifications and collect co-payments accurately
- Maintain secure patient records and confidential information
- Assist with office administration tasks including supply inventory
- Collaborate with night-shift medical staff to ensure seamless operations
- Handle emergency protocols and after-hours escalations
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and electronic medical records
- Exceptional communication and multitasking abilities
- Ability to work independently during low-traffic periods
- Nevada state medical background check required
- Flexibility to cover weekend shifts as needed
- CPR certification preferred (training provided)
- Strong attention to detail and problem-solving skills