Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at Metropolitan Healthcare Solutions. We're seeking a dedicated professional to provide exceptional front-desk support during evening hours at our Nashville facility. This immediate-hiring position offers competitive pay, comprehensive benefits, and a supportive work environment where your contributions make a real difference in patient care.
As the first point of contact for patients, visitors, and staff, you'll embody our commitment to compassionate service while managing critical administrative functions. Ideal candidates thrive in fast-paced settings and value teamwork. Immediate start dates available!
Responsibilities
- Manage multi-line phone system and route calls to appropriate departments
- Greet patients/visitors with professionalism and assist with check-in processes
- Maintain accurate patient records and electronic scheduling systems
- Coordinate after-hours communications with on-call medical staff
- Handle confidential information with HIPAA-compliant discretion
- Prepare daily reports and manage office supplies inventory
- Assist with basic clerical tasks including filing and document management
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and conflict resolution skills
- Ability to work independently during night shift hours (10 PM - 6 AM)
- Strong attention to detail and multitasking abilities
- Basic medical terminology knowledge preferred
- Positive attitude and adaptability in high-pressure situations