Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Metro Health Partners! We're seeking a professional and adaptable individual to manage our front desk operations during evening hours. This flexible schedule role offers the perfect work-life balance for night owls, with competitive compensation and opportunities for career growth. You'll be the first point of contact for patients, visitors, and staff in our state-of-the-art facility located in the heart of Chicago.
Responsibilities
- Manage patient check-in/check-out processes using electronic health records (EHR) systems
- Handle multi-line phone calls with exceptional professionalism and empathy
- Coordinate appointment scheduling and maintain accurate calendars
- Assist with administrative tasks including data entry and document management
- Ensure lobby area remains clean, organized, and welcoming
- Collaborate with clinical teams to support seamless patient flow
- Respond to after-hours inquiries with discretion and problem-solving skills
Qualifications
- Minimum 1 year of front desk/reception experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- High school diploma or equivalent (college degree preferred)
- Flexibility to work nights and occasional weekends
- Basic medical terminology knowledge (certification a plus)
- Strong attention to detail and organizational abilities