Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at Detroit Medical Center! We're seeking a professional, energetic individual to provide exceptional front-desk support during overnight hours. This role offers competitive pay, comprehensive benefits, and the opportunity to work in a dynamic 24/7 environment. Enjoy premium pay differentials for night shifts and become part of a team dedicated to patient excellence.
Responsibilities
- Manage front desk operations during overnight hours (11 PM - 7 AM)
- Greeter patients and visitors with warm professionalism
- Handle multi-line phone system and route calls appropriately
- Schedule appointments and maintain accurate patient records
- Process admissions and ensure HIPAA compliance
- Coordinate with night shift staff for seamless patient flow
- Monitor security systems and building access protocols
Qualifications
- High school diploma or equivalent required
- 1+ years front desk or customer service experience
- Proficiency with Microsoft Office Suite
- Excellent communication and multitasking skills
- Ability to work independently during overnight hours
- Basic medical terminology knowledge preferred
- Flexibility to cover varied shifts as needed
- Valid Michigan driver's license (if required for errands)