Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at City Center Medical Group! This pivotal role ensures seamless patient experiences during evening hours while supporting our 24/7 operations. We're seeking a professional, detail-oriented individual to be the first point of contact for patients, visitors, and staff after hours. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment where your contributions directly impact patient satisfaction.
What We Offer:
- Competitive hourly rate ($18.50-$22.00)
- Comprehensive health/dental/vision benefits
- 401(k) with employer match
- Shift differential pay
- Tuition reimbursement
- Paid time off and holidays
Responsibilities
- Manage front desk operations during evening shifts (10 PM - 6 AM)
- Answer and route incoming calls professionally
- Greet and assist patients/visitors with check-in procedures
- Maintain accurate patient records and scheduling systems
- Handle confidential information with HIPAA compliance
- Coordinate with overnight medical staff for urgent requests
- Prepare daily reports and administrative documentation
- Ensure facility security and access control protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Proficiency with medical scheduling software (e.g., Epic, Cerner)
- Exceptional communication and multitasking abilities
- Ability to work independently during overnight hours
- Basic knowledge of medical terminology preferred
- Flexibility to cover occasional weekend shifts
- Valid Pennsylvania driver's license (for facility access)