Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at Coastal Wellness Center! We're seeking a detail-oriented professional to manage our front desk operations during evening hours (11 PM - 7 AM). This critical role ensures seamless patient experiences while maintaining HIPAA compliance and operational excellence. Enjoy premium pay rates, comprehensive benefits package, and a supportive environment focused on work-life balance. Perfect for night owls seeking a stable career path with advancement opportunities.
Responsibilities
- Manage patient check-in/check-out processes with exceptional customer service
- Handle multi-line phone system and schedule appointments using Epic EMR
- Maintain secure patient records and HIPAA compliance protocols
- Coordinate with clinical staff for urgent patient needs during off-hours
- Process insurance verifications and collect co-pays accurately
- Manage office supplies inventory and equipment maintenance
- Prepare daily reports for next-day operations team
Qualifications
- Minimum 2 years receptionist or administrative experience
- Proficiency in medical office software (Epic/Cerner preferred)
- Strong knowledge of HIPAA regulations and privacy protocols
- Exceptional multitasking abilities in high-pressure environments
- Professional communication skills (written/verbal)
- Ability to work independently with minimal supervision
- Valid California Driver's License and reliable transportation
- Flexible schedule availability including weekends/holidays