Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at CityCare Medical Center. We're seeking a dedicated professional to manage front desk operations during evening hours, ensuring exceptional patient experiences while maintaining a calm, efficient environment. This immediate-hire opportunity offers competitive pay and growth potential in a supportive setting.
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and empathy
- Handle multi-line phone systems and route calls appropriately
- Schedule appointments and maintain electronic health records
- Assist with patient inquiries and triage urgent matters
- Coordinate with clinical staff for seamless patient flow
- Process insurance verifications and documentation
- Maintain clean, organized reception area
Qualifications
- 1+ years front desk/reception experience
- Strong communication and conflict resolution skills
- Proficiency in medical software (EHR/EMR systems)
- Ability to work independently during evening hours
- Basic knowledge of HIPAA compliance
- High school diploma or equivalent required
- Flexibility to adapt to changing patient needs