Job Description
Join our award-winning team as a Night Shift Receptionist in the vibrant heart of San Jose! This flexible schedule role offers a unique opportunity to shine during evening hours while providing exceptional guest experiences. We value work-life balance and offer competitive compensation with growth potential. If you're a people person seeking stability in a dynamic environment, apply today to become the face of our premium hospitality venue.
Responsibilities
- Manage front desk operations during evening hours (10 PM - 6 AM)
- Handle guest check-ins/check-outs and reservation inquiries
- Coordinate with security and maintenance teams for facility safety
- Maintain accurate logs for incident reports and guest communications
- Operate PBX systems and manage high-volume call routing
- Assist with administrative tasks including inventory management
- Uphold brand standards through exceptional customer service
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years receptionist or customer service experience
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Excellent verbal/written communication skills
- Ability to work independently with minimal supervision
- Flexibility to adapt to changing priorities and emergencies
- Basic knowledge of MS Office Suite
- Valid California driver's license (for occasional errands)