Job Description
Join our award-winning team as a Weekend Receptionist in sunny Tampa! Premier Hospitality Group is seeking a dynamic professional to deliver exceptional guest experiences during our busiest weekend shifts. Enjoy a flexible schedule perfect for work-life balance, competitive compensation, and opportunities for advancement across our Florida and North Carolina locations. Be the smiling face that welcomes guests and drives our reputation for excellence!
Responsibilities
- Manage front desk operations during weekend shifts (Sat-Sun), including guest check-ins/out and concierge services
- Handle multi-line phone system with professional call routing and message management
- Coordinate office operations, including mail processing, supply inventory, and appointment scheduling
- Maintain pristine reception areas with consistent cleanliness and professional ambiance
- Assist with administrative tasks like data entry, report generation, and document management
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Resolve guest inquiries promptly and escalate complex issues appropriately
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years receptionist, hospitality, or customer service experience
- Proficiency with Microsoft Office Suite and hotel management systems
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Strong attention to detail and organizational abilities
- Flexible schedule availability (weekends/holidays required)
- Basic knowledge of Tampa tourism and local attractions