Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Group! We're seeking a professional, energetic individual to manage our front desk operations during evening hours. This immediate-hire opportunity offers competitive pay, flexible scheduling, and a supportive work environment. You'll be the first point of contact for our guests, ensuring exceptional service while maintaining a secure and welcoming atmosphere. If you thrive in fast-paced settings and value customer-centric work, apply today!
Responsibilities
- Manage front desk operations during evening shifts (6 PM - 6 AM)
- Handle incoming calls and route communications efficiently
- Check in/out guests and manage reservations
- Maintain security protocols and monitor access points
- Coordinate with night staff for operational needs
- Prepare daily reports and administrative tasks
- Respond to guest inquiries and resolve issues promptly
Qualifications
- Previous receptionist or customer service experience required
- Strong communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, PMS)
- Ability to multitask in high-pressure situations
- Professional demeanor and problem-solving abilities
- Flexibility to work nights, weekends, and holidays
- Basic knowledge of office software (MS Office Suite)