Job Description
Join our dynamic team as a Night Shift Receptionist at Albuquerque Community Services! This pivotal role combines exceptional customer service with precise data management in a fast-paced environment. You'll be the first point of contact for our overnight operations, ensuring seamless communication while maintaining accurate digital records. If you thrive in after-hours settings and possess strong administrative skills, this position offers growth potential and competitive compensation. Apply today to become an integral part of our 24/7 support system!
Responsibilities
- Manage incoming calls and digital communications during overnight hours (10 PM - 6 AM)
- Perform accurate data entry for client records, scheduling, and documentation
- Coordinate with security and overnight staff for facility access and emergencies
- Maintain organized filing systems for both physical and digital records
- Process mail, packages, and deliveries during shift hours
- Prepare daily reports and operational summaries for morning team
- Uphold HIPAA compliance and confidentiality protocols
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years receptionist or customer service experience
- Proficient in Microsoft Office Suite and data entry software
- Excellent typing speed (45+ WPM) with high accuracy
- Ability to work independently with minimal supervision
- Strong problem-solving and conflict resolution skills
- Flexible schedule availability including weekends and holidays