Job Description
Join our dynamic team as a Night Shift Receptionist at Metropolitan Solutions Inc., a leading provider of premium business services in downtown Los Angeles. This pivotal role ensures seamless front-desk operations during evening hours, supporting our diverse client base with professionalism and efficiency. Enjoy competitive pay, comprehensive benefits, and a supportive work environment while contributing to our 24/7 service excellence.
Responsibilities
- Manage front-desk operations during evening shifts, including client check-ins, call routing, and appointment scheduling
- Handle incoming communications professionally via phone, email, and video conferencing
- Maintain secure visitor protocols and issue access badges for after-hours personnel
- Coordinate with security teams and facility managers for emergency protocols
- Prepare daily activity reports and manage office supply inventory
- Support administrative tasks like document scanning and file organization
- Ensure common areas are maintained to company standards throughout the night
Qualifications
- Minimum 1 year of receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid California driver's license and reliable transportation
- Flexibility to work weekends and holidays as needed
- Bilingual (English/Spanish) preferred
- Basic knowledge of office equipment maintenance