Job Description
Join our dynamic team as a Night Shift Receptionist at Mountain View Solutions! This pivotal role combines exceptional customer service with critical data entry support in our Colorado Springs headquarters. You'll be the first point of contact for overnight clients and visitors while maintaining accurate digital records. We offer a collaborative environment, competitive compensation, and opportunities for growth. If you thrive in fast-paced settings and possess meticulous attention to detail, we encourage you to apply.
Responsibilities
- Manage incoming calls, messages, and visitor inquiries during night shift hours (10 PM - 6 AM)
- Perform accurate data entry of client information, schedules, and correspondence into CRM systems
- Coordinate with day-shift teams for seamless handover of critical information
- Maintain security protocols for access control and sensitive documentation
- Process and distribute overnight mail/packages while maintaining organized records
- Support administrative tasks including scheduling, filing, and report generation
- Uphold professional company standards in all interactions
Qualifications
- High school diploma or equivalent required; associate degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficient in data entry with 45+ WPM typing accuracy
- Experience with Microsoft Office Suite and CRM software
- Exceptional verbal/written communication skills
- Ability to work independently with minimal supervision
- Strong organizational skills and attention to detail
- Flexibility to cover additional shifts as needed