Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at Baltimore Community Hospital. We're seeking a compassionate professional to provide exceptional front-desk support during evening hours (11 PM - 7 AM). Enjoy a flexible schedule with consistent shifts, competitive pay, and comprehensive benefits. Perfect for night owls seeking stability in a dynamic environment.
Responsibilities
- Manage multi-line phone system with exceptional call etiquette
- Coordinate patient check-ins and appointment scheduling
- Process insurance verification and medical documentation
- Maintain secure patient records using EMR systems
- Coordinate with nursing staff for urgent patient needs
- Manage visitor access and security protocols
- Prepare daily reports and administrative paperwork
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in medical terminology and EMR systems
- Ability to work independently with minimal supervision
- Strong multitasking and problem-solving skills
- Valid Maryland driver's license (if required for errands)
- Flexibility to cover occasional weekend shifts
- Basic knowledge of HIPAA compliance