Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at MetroCare Health Solutions. This pivotal role ensures seamless front-desk operations during evening hours, providing exceptional patient experiences while maintaining a secure and welcoming environment. If you're a detail-oriented professional with exceptional communication skills, apply now to become an integral part of our 24/7 patient care mission.
Responsibilities
- Manage front-desist operations during night shift (6 PM - 6 AM)
- Handle multi-line phone system with professional call routing
- Process patient registrations and verify insurance information
- Maintain secure visitor access protocols and patient confidentiality
- Coordinate with clinical teams for urgent patient needs
- Manage appointment scheduling and electronic health records
- Perform light administrative duties including filing and data entry
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office and EHR systems
- Strong multitasking and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to remain calm under pressure during emergencies
- Flexibility to work nights, weekends, and holidays
- Basic medical terminology knowledge preferred