Job Description
Join our dynamic team as an immediate Night Shift Receptionist at Metro Solutions Group! We're seeking a professional, detail-oriented individual to manage our front desk operations during evening hours. This critical role ensures seamless client interactions, office security, and administrative support after business hours. Enjoy competitive pay, comprehensive benefits, and a collaborative work environment in Detroit's thriving tech corridor.
Responsibilities
- Manage front desk operations including greeting visitors, answering multi-line phones, and routing communications
- Coordinate security protocols for after-hours building access and visitor management
- Handle administrative tasks including scheduling, data entry, and document preparation
- Maintain office supplies inventory and equipment functionality
- Provide exceptional customer service to clients and staff during evening shifts
- Coordinate with overnight security and maintenance teams
- Prepare daily activity reports and handover documentation
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision
- Valid Michigan driver's license (for occasional errands)
- Flexibility to work rotating weekends as needed
- Professional demeanor with crisis management aptitude
- High school diploma or equivalent required