Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at MetroCare Health Solutions! We're seeking a dynamic professional to provide exceptional front-desk support during evening hours at our Indianapolis facility. This role is perfect for organized individuals who thrive in fast-paced environments and value patient-centered care. Enjoy competitive pay, comprehensive benefits, and a supportive workplace culture focused on growth and work-life balance. If you're ready to make a meaningful impact while advancing your administrative career, apply today!
Responsibilities
- Manage multi-line phone system with exceptional call handling and triage protocols
- Greets patients, visitors, and staff with professionalism and warmth
- Coordinate patient check-ins using EMR systems while maintaining HIPAA compliance
- Process incoming mail, packages, and office supply inventory
- Support administrative tasks including scheduling, data entry, and report generation
- Collaborate with security team to ensure facility safety protocols
- Assist with emergency procedures and incident documentation
Qualifications
- Minimum 1 year receptionist or front-desk experience in healthcare setting preferred
- Proficiency with Microsoft Office Suite and EMR systems (Epic a plus)
- Exceptional communication skills with multilingual capabilities a plus
- Ability to work independently during night shifts with minimal supervision
- Strong organizational skills with attention to detail and accuracy
- Valid Indiana driver's license and reliable transportation
- Ability to lift 25 lbs and stand for extended periods