Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at Metro Health Partners! We're seeking a dedicated professional to provide exceptional front-desk support during our overnight hours. This role is perfect for organized individuals who thrive in quiet environments and want to make a meaningful impact on patient experiences. Enjoy competitive pay, comprehensive benefits, and a supportive work culture that values work-life balance. If you're a night owl with exceptional communication skills, we encourage you to apply today!
Responsibilities
- Manage incoming calls and patient inquiries during overnight hours
- Check patients in/out using our electronic health record system
- Coordinate scheduling for next-day appointments and urgent needs
- Maintain secure patient files and confidential documentation
- Assist with basic administrative tasks (faxing, scanning, filing)
- Oversee facility security protocols during overnight shifts
- Collaborate with on-call medical staff for urgent situations
Qualifications
- High school diploma or equivalent required
- 1+ years of front-desk or reception experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional phone etiquette and customer service skills
- Ability to work independently with minimal supervision
- Basic knowledge of HIPAA compliance standards
- Flexibility to work evenings, weekends, and holidays as needed
- Valid Minnesota driver's license (if required for errands)