Job Description
Are you a detail-oriented professional looking for a rewarding career with a flexible schedule? Apex Support Solutions is seeking a dedicated Night Shift Administrative Assistant to join our growing team in Sacramento. In this pivotal role, you will ensure our operations continue seamlessly during off-hours, supporting our clients with top-tier administrative excellence.
We offer a competitive compensation package and a supportive work environment. If you thrive in a fast-paced setting and possess exceptional organizational skills, we want to hear from you.
Responsibilities
- Manage Incoming Communications: Handle email correspondence, phone inquiries, and live chat support during the night shift to ensure client needs are met promptly.
- Data Management: Perform high-volume data entry, maintain accurate digital records, and update databases with precision.
- Schedule Coordination: Assist in managing shift schedules for remote team members and coordinate with on-site staff to ensure 24/7 coverage.
- Document Processing: Review, process, and file invoices, contracts, and reports according to company policies.
- Vendor Liaison: Communicate with external vendors and partners regarding deliveries or service updates during non-standard business hours.
- General Office Support: Perform light bookkeeping tasks and prepare reports for the morning shift team to review.
Qualifications
- Education: High school diploma or GED required; Associate's degree or relevant administrative certification is a plus.
- Experience: Minimum of 2 years of experience in an administrative support role, preferably in a night shift or remote setting.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM software (e.g., Salesforce, HubSpot).
- Availability: Must be available to work night shifts (e.g., 10:00 PM - 6:00 AM) on a full-time basis.
- Soft Skills: Strong attention to detail, excellent time management skills, and the ability to work independently with minimal supervision.
- Communication: Professional verbal and written communication skills with the ability to de-escalate situations calmly.