Job Description
Join our dynamic team at Metro Business Solutions Inc. as a Local Receptionist! We're urgently seeking a polished professional to serve as the first point of contact for our Baltimore office. In this vital role, you'll create exceptional first impressions while managing administrative operations with precision and warmth. If you thrive in fast-paced environments and excel at multitasking, this is your opportunity to grow with us. Competitive compensation includes full benefits package and career advancement opportunities.
Responsibilities
- Manage multi-line phone system and direct incoming calls to appropriate departments
- Greet and screen visitors with exceptional customer service
- Coordinate mail distribution, shipping, and office supply inventory
- Maintain appointment calendars and coordinate meeting logistics
- Process incoming/outgoing correspondence and manage digital filing systems
- Assist with onboarding new hires and office administrative tasks
- Support HR department with recruitment documentation processing
Qualifications
- Minimum 2 years professional receptionist or customer service experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Exceptional verbal communication and interpersonal skills
- Ability to multitask in high-pressure environments
- High school diploma or equivalent required; associate's degree preferred
- Proficient with office equipment (copiers, scanners, phone systems)
- Detail-oriented with strong organizational abilities
- Positive attitude and professional appearance