Job Description
Join our dynamic team at Tampa Bay Professional Services as a Full-Time Receptionist! We're seeking a polished professional with exceptional data entry skills to serve as the first point of contact for our clients. Enjoy a collaborative environment in downtown Tampa with competitive benefits and growth opportunities. If you thrive in fast-paced settings and possess meticulous attention to detail, this role is your perfect match.
Responsibilities
- Manage multi-line phone system with professional call routing and message handling
- Perform accurate data entry into CRM and scheduling systems (50+ entries daily)
- Greet visitors, schedule appointments, and manage conference room reservations
- Process incoming/outgoing mail and shipments with tracking documentation
- Assist with office supply inventory and vendor communications
- Support administrative staff with document preparation and file management
- Maintain confidential client records with HIPAA/GDPR compliance
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years receptionist or administrative experience
- Proven data entry accuracy (10,000+ keystrokes/hour with <1% error rate)
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Exceptional verbal/written communication skills
- Experience with CRM systems (Salesforce or HubSpot a plus)
- Ability to multitask in high-pressure environments
- Professional demeanor with strong problem-solving abilities