Job Description
Join our dynamic team at Metro Business Solutions as a Full-Time Receptionist and Data Entry Specialist! We're seeking a polished professional to serve as the first point of contact for our clients while ensuring accurate data management. This hybrid role combines exceptional customer service with precise administrative support in a fast-paced corporate environment. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in Ohio's thriving business hub.
Responsibilities
- Manage incoming calls, emails, and walk-in visitors with exceptional professionalism
- Perform accurate data entry into CRM and ERP systems daily
- Schedule appointments and coordinate calendars for executive team
- Process incoming/outgoing mail and manage office supplies inventory
- Prepare correspondence, reports, and confidential documents
- Assist with onboarding new hires and orientation materials
- Collaborate with departments to streamline administrative workflows
Qualifications
- High school diploma or equivalent required; associate degree preferred
- 2+ years experience in receptionist or data entry roles
- Proficient in Microsoft Office Suite (Outlook, Excel, Word)
- Minimum 45 WPM typing speed with 98% accuracy
- Exceptional communication and interpersonal skills
- Ability to multitask in a high-volume environment
- Experience with scheduling software (e.g., Calendly)
- Strong attention to detail and problem-solving abilities