Job Description
Join our dynamic team as a Full-Time Receptionist and become the face of Metropolitan Business Solutions! We're seeking a polished professional with exceptional data entry skills to manage our front desk operations in downtown Baltimore. This hybrid role combines client-facing excellence with precise administrative support in a collaborative environment. Enjoy competitive benefits, growth opportunities, and a vibrant workplace culture.
What You'll Love: Modern office space near harbor views, flexible scheduling options, and ongoing professional development programs. Perfect for career-driven individuals seeking stability in Maryland's thriving business district.
Responsibilities
- Manage front desk operations including call routing, visitor screening, and mail processing
- Perform high-volume data entry with 99.9% accuracy for CRM and billing systems
- Schedule appointments and coordinate meeting logistics across departments
- Maintain digital filing systems with strict confidentiality protocols
- Assist with onboarding processes including document scanning and data verification
- Collaborate with team members on administrative projects and workflow improvements
Qualifications
- 2+ years receptionist or administrative experience with proven data entry expertise
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and CRM platforms
- Minimum 60 WPM typing speed with 10-key numeric pad proficiency
- Exceptional communication skills with professional phone etiquette
- Ability to multitask in fast-paced environments while maintaining attention to detail
- High school diploma or equivalent; associate's degree preferred
- Knowledge of Maryland business protocols and local area geography