Job Description
Join our award-winning healthcare team as a Full-Time Receptionist in Washington, Pennsylvania! We're seeking a warm, professional individual to be the first point of contact for our patients and visitors. This immediate hiring opportunity offers competitive pay, comprehensive benefits, and a supportive work environment in a state-of-the-art facility.
As a vital member of our administrative team, you'll contribute to exceptional patient experiences while supporting our medical staff with seamless front-office operations. We value career growth and provide ongoing training for all team members.
Responsibilities
- Manage high-volume incoming calls and patient check-ins with exceptional professionalism
- Schedule appointments and coordinate calendars across multiple departments
- Maintain accurate patient records using our electronic health record system
- Process insurance verifications and collect co-pays efficiently
- Assist with medical billing and coding documentation
- Coordinate patient flow to minimize wait times
- Prepare correspondence and manage office supplies inventory
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years of front desk or reception experience in healthcare setting
- Proficiency with Microsoft Office Suite and EHR systems
- Exceptional communication and multitasking abilities
- Knowledge of HIPAA compliance and medical terminology
- Strong organizational skills with attention to detail
- Ability to remain calm under pressure during peak hours
- Valid Pennsylvania driver's license (for occasional off-site errands)