Job Description
Welcome to Oakland Family Health Center, where we are dedicated to providing exceptional healthcare services to our community. We are currently looking for a dynamic and detail-oriented Front Desk Receptionist to join our professional team. If you thrive in a fast-paced environment and enjoy connecting with people, we want to hear from you!
As the first point of contact for our patients, you will set the tone for their experience. We offer a competitive compensation package, including health insurance, paid time off, and opportunities for growth. Join us in making a real difference in Oakland, CA.
Responsibilities
- Greet and welcome patients and visitors warmly, ensuring a positive first impression.
- Manage the front desk operations, including answering multi-line phones and directing calls efficiently.
- Schedule patient appointments and manage the check-in/check-out process accurately.
- Handle incoming and outgoing mail, faxes, and deliveries in a timely manner.
- Update and maintain patient records and databases with high attention to confidentiality.
- Assist with administrative tasks such as filing, data entry, and preparing correspondence.
Qualifications
- High school diploma or GED required; Associate's degree preferred.
- Minimum of 1-2 years of experience in a receptionist, administrative assistant, or customer service role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and practice management software.
- Excellent verbal and written communication skills with a professional telephone manner.
- Strong organizational skills and the ability to multitask in a busy office setting.
- Must be able to stand for extended periods and lift up to 15 lbs.