Job Description
Are you a warm and professional individual looking to make a positive impact in the vibrant city of Miami? Ocean View Dental & Wellness is seeking a dynamic Front Desk Receptionist to join our growing team. We pride ourselves on providing exceptional patient care and creating a welcoming environment for our community.
In this role, you will be the first point of contact for our patients, representing the face of our practice. If you have excellent communication skills and a passion for service, we want to hear from you!
Why Join Us?
- Competitive hourly rate ($18.00 - $22.00)
- Comprehensive health benefits package
- Professional development opportunities
- Supportive and collaborative work environment
Responsibilities
- Greet and welcome visitors and patients with a warm, friendly demeanor upon arrival.
- Manage the front desk operations, ensuring a professional and organized atmosphere.
- Answer and route incoming phone calls and emails promptly and professionally.
- Verify patient insurance information and process payments accurately.
- Schedule patient appointments and manage the dental calendar efficiently.
- Assist with light administrative tasks, filing, and maintaining office supplies.
- Collaborate with the clinical team to ensure a seamless patient experience.
Qualifications
- Previous experience as a receptionist, front desk associate, or in a customer service role is preferred.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and practice management software.
- Strong interpersonal and communication skills with a focus on patient satisfaction.
- Ability to multitask effectively in a fast-paced environment.
- High school diploma or equivalent required.
- Professional appearance and demeanor.