Job Description
Join our dynamic healthcare team as a Weekend Receptionist at Urban Wellness Centers! We're seeking a polished professional to manage our front desk operations with exceptional service and flexibility. This role offers a consistent weekend schedule (Saturday/Sunday) with no evenings or holidays, allowing you to maintain work-life balance while making a meaningful impact. Our modern facility prioritizes staff wellness through competitive compensation, growth opportunities, and a supportive environment.
Responsibilities
- Manage patient check-in/out procedures with accuracy and empathy
- Coordinate multi-line phone system and digital scheduling tools
- Maintain confidential patient records and administrative documentation
- Process insurance verification and payment collections
- Coordinate with medical staff for seamless patient flow
- Ensure reception area cleanliness and professional appearance
- Assist with patient inquiries and appointment management
Qualifications
- 1+ years receptionist or front desk experience in healthcare
- Exceptional communication and conflict resolution skills
- Proficiency in EMR systems (Epic/NextGen preferred)
- Ability to work independently with minimal supervision
- Strong attention to detail and organizational abilities
- Flexibility to adapt to changing patient volumes
- Valid California Driver's License (if required for occasional tasks)