Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at Sunrise Medical Center! We're seeking a professional, patient-focused individual to manage our front desk operations during overnight hours. This critical role ensures seamless patient flow while maintaining a calming environment for late-night emergencies. Enjoy competitive pay, comprehensive benefits, and a supportive team culture. Immediate hiring available!
Responsibilities
- Manage patient check-in/check-out processes during overnight hours
- Answer multi-line phone system and triage urgent medical inquiries
- Schedule appointments and update electronic health records (EHR)
- Maintain secure patient confidentiality per HIPAA regulations
- Coordinate with nursing staff for emergency patient arrivals
- Process insurance verification and collect co-pays
- Prepare daily reports and manage office supplies inventory
Qualifications
- High school diploma or equivalent required
- Minimum 2 years receptionist or customer service experience
- Proficiency in medical software (EHR) and Microsoft Office Suite
- Ability to work independently with minimal supervision
- Strong conflict resolution and de-escalation skills
- Basic knowledge of medical terminology preferred
- Flexibility to cover variable shifts including weekends
- Valid Arizona driver's license (if transporting supplies)