Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at Memphis Medical Center! We're seeking a professional and energetic individual to provide exceptional front-desk support during evening hours (11 PM - 7 AM). This critical role ensures seamless patient experiences while maintaining a secure and welcoming environment. Enjoy competitive pay, comprehensive benefits, and immediate start date in a state-of-the-art facility. Perfect for night owls seeking stable healthcare careers in Memphis!
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and compassion
- Answer multi-line phone systems and route calls to appropriate departments
- Schedule appointments and maintain electronic health records
- Handle confidential patient information following HIPAA protocols
- Coordinate with security staff for overnight facility access
- Process payments and verify insurance coverage
- Prepare daily reports and manage office supplies inventory
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year receptionist/customer service experience
- Strong proficiency with EMR systems (Epic/Meditech a plus)
- Excellent communication and multitasking abilities
- Ability to work independently during overnight shifts
- Basic knowledge of medical terminology
- Proficient in Microsoft Office Suite
- Reliable transportation for night shift commute