Job Description
Join our innovative healthcare team as a Weekend Receptionist where flexibility meets professional growth! Urban Wellness Centers is seeking a warm and organized professional to manage our front desk operations during weekend shifts. This role offers the perfect work-life balance with weekend-only hours while serving diverse communities in Los Angeles. You'll be the face of our practice, ensuring exceptional patient experiences in a modern, wellness-focused environment.
Enjoy competitive pay, comprehensive training, and a supportive culture that values work-life harmony. This position is ideal for students, caregivers, or professionals seeking non-traditional hours without sacrificing career advancement opportunities.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Handle multi-line phone system and schedule appointments using EMR software
- Verify insurance details and collect copays accurately
- Maintain organized patient records and confidential information
- Coordinate with clinical staff to ensure seamless patient flow
- Prepare daily reports and manage office inventory
- Resolve patient inquiries with professionalism and discretion
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EMR/EHR systems and Microsoft Office Suite
- Exceptional communication skills in English (bilingual Spanish a plus)
- Strong attention to detail and multitasking abilities
- Professional demeanor with conflict resolution skills
- Flexibility to work Saturdays and Sundays (6 AM - 2 PM)
- High school diploma or equivalent; college preferred