Job Description
Join our award-winning healthcare team as a Flexible Schedule Receptionist where your work-life balance matters. We're seeking a polished professional to be the first point of contact for our state-of-the-art facility in San Jose. Enjoy the freedom of a customizable schedule while making a real impact in patient care coordination.
This role offers competitive compensation, comprehensive benefits (including health/dental/vision), and opportunities for career advancement within our growing network. Experience the perfect blend of professional growth and personal flexibility in a supportive environment.
Responsibilities
- Manage multi-line phone system with exceptional call handling and transfer protocols
- Schedule patient appointments using advanced EHR systems with 95% accuracy
- Process insurance verifications and maintain HIPAA-compliant documentation
- Greet visitors with warm professionalism and manage visitor access protocols
- Coordinate office inventory and supply chain for seamless operations
- Assist with patient check-in/out procedures and collect co-payments
- Collaborate with clinical staff to optimize patient flow and experience
Qualifications
- 2+ years of receptionist or front desk experience in healthcare setting
- Proficiency with EHR systems (Epic or Cerner preferred)
- Exceptional communication skills in English and Spanish (bilingual required)
- Strong organizational abilities with attention to detail
- Valid California Driver's License and reliable transportation
- Ability to work independently with minimal supervision
- Flexibility to cover shifts between 7 AM - 7 PM (including weekends)
- Proficiency with Microsoft Office Suite and scheduling software