Job Description
Join our dynamic team as a Night Shift Receptionist in Baltimore, MD! We're seeking a dedicated professional to manage front desk operations during evening hours. This is an immediate opportunity to become the first point of contact for patients and visitors in a fast-paced healthcare environment. Enjoy competitive pay, comprehensive benefits, and a supportive team culture. If you thrive in customer-facing roles and value work-life balance, this position offers stability with night shift flexibility.
Responsibilities
- Manage high-volume phone calls and direct inquiries to appropriate departments
- Greet and register patients with professionalism and efficiency
- Maintain organized reception area and administrative systems
- Process insurance verification and patient documentation
- Coordinate scheduling and appointment management
- Handle confidential information with HIPAA compliance
- Collaborate with nursing staff on patient flow and needs
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 2 years receptionist or customer service experience
- Proficiency in medical software (EHR systems)
- Exceptional communication and multitasking abilities
- Strong attention to detail and problem-solving skills
- Availability to work 11 PM - 7 AM shifts
- Basic knowledge of medical terminology