Job Description
Join our dynamic healthcare team as a Flexible Receptionist at Sacramento Valley Medical Group! We're seeking a polished professional to create exceptional first impressions for our diverse patient community. Enjoy a balanced work-life schedule while supporting our state-of-the-art facility downtown. This hybrid role blends on-site presence with remote administrative support, perfect for candidates seeking adaptable hours.
Our ideal candidate thrives in fast-paced environments, values patient confidentiality, and possesses exceptional communication skills. You'll be the cornerstone of our patient experience, managing everything from appointment coordination to insurance verification. We offer competitive compensation, comprehensive training, and opportunities for professional growth within our expanding network.
Responsibilities
- Manage patient intake, scheduling, and registration with precision
- Handle multi-line phone systems and triage calls efficiently
- Process insurance verification and documentation
- Maintain patient confidentiality and HIPAA compliance
- Coordinate with medical staff for seamless patient flow
- Manage electronic health records (EHR) systems
- Assist with basic administrative tasks (billing, filing, data entry)
- Represent the company with professionalism and warmth
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EHR systems
- Exceptional verbal and written communication skills
- Ability to multitask in high-pressure environments
- Strong attention to detail and organizational skills
- Professional demeanor with positive attitude
- Flexibility to work evenings/weekends (2-3 days/week)
- High school diploma or equivalent required