Job Description
Join MetroCare Solutions as a Flexible Night Shift Receptionist and become the heart of our 24/7 healthcare operations! We're seeking a dedicated professional to manage front-desk activities during evening hours (10 PM - 6 AM) in our state-of-the-art Dallas facility. This role offers unparalleled work-life balance with customizable scheduling options while serving patients and staff with compassion and efficiency. Enjoy competitive compensation, comprehensive benefits, and a supportive environment that values your unique contributions. If you thrive in dynamic settings and excel in multitasking, apply today to advance your career in healthcare administration!
Responsibilities
- Manage front-desist operations during night shifts (10 PM - 6 AM), including patient check-ins, appointment scheduling, and call routing
- Maintain accurate patient records using our EMR system while ensuring HIPAA compliance
- Coordinate emergency protocols and triage urgent patient inquiries during off-hours
- Assist with administrative tasks including billing support, insurance verification, and documentation
- Collaborate with overnight medical staff to ensure seamless patient care transitions
- Manage facility security protocols and access control during night operations
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year experience in healthcare or customer service reception
- Proficiency with EMR systems (Epic/Meditech) and Microsoft Office Suite
- Strong multitasking abilities with exceptional attention to detail
- Ability to work independently during night shifts with minimal supervision
- Excellent communication skills and crisis management capabilities
- Flexibility to work weekends and holidays as needed