Job Description
Join Metro Solutions Group as an Entry-Level Receptionist and launch your administrative career in Boston's vibrant business district! We're seeking a polished professional to serve as the first point of contact for our clients while mastering essential data entry operations. This hybrid role combines front-desk excellence with backend data management, offering comprehensive training for career growth. Our collaborative environment values accuracy, efficiency, and client-focused service—perfect for detail-oriented individuals ready to thrive in a dynamic setting.
Responsibilities
- Manage multi-line phone system with professional call routing and message handling
- Perform accurate data entry into CRM and database systems (50+ records daily)
- Greet visitors, schedule appointments, and coordinate meeting logistics
- Process incoming/outgoing mail and maintain organized filing systems
- Assist with basic office tasks including supply inventory and document preparation
- Support team with digital file management and document scanning
- Adhere to HIPAA/GDPR protocols for confidential data handling
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 25 WPM typing speed with 95%+ accuracy in data entry tests
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Exceptional verbal communication and customer service skills
- Ability to multitask in fast-paced environments with competing priorities
- Basic knowledge of office equipment (copiers, scanners, phone systems)
- Strong attention to detail with zero-error tolerance for data integrity
- Positive attitude and willingness to learn new systems quickly