Job Description
We are seeking a highly organized and detail-oriented Entry Level Data Entry Clerk and Receptionist to join our dynamic administrative team in New York City. In this pivotal role, you will serve as the first point of contact for our clients and visitors, managing the front desk while ensuring our digital databases are accurate and up-to-date. This is an excellent opportunity for individuals looking to launch a career in corporate administration with room for professional growth.
Why Join Us?
At Metro Support Services, we pride ourselves on a fast-paced, collaborative environment. You will gain hands-on experience in customer service, record management, and office operations. We offer comprehensive training for entry-level candidates looking to advance their careers.
Responsibilities
- Greet all visitors and clients professionally, directing them appropriately and answering incoming phone calls with a courteous and helpful tone.
- Perform high-volume data entry tasks with a focus on accuracy and speed, ensuring all client information is correctly entered into our CRM systems.
- Manage the daily operation of the front desk, including mail distribution, package handling, and meeting room coordination.
- Sort, scan, and file physical documents, as well as assist in the digitization of legacy records for better accessibility.
- Assist the management team with scheduling appointments, maintaining calendars, and preparing meeting materials.
- Handle customer inquiries via email and in-person, escalating complex issues to senior staff when necessary.
- Maintain a clean and organized workspace to ensure a professional environment for all employees.
Qualifications
- High school diploma or equivalent required; Associate’s degree or coursework in Business Administration is a plus.
- Previous experience in a receptionist or administrative role is preferred, but we are happy to train motivated entry-level candidates.
- Proficiency in Microsoft Office Suite, specifically Excel and Outlook.
- Proven typing speed of at least 35 WPM with high accuracy.
- Strong interpersonal skills with the ability to communicate effectively across all levels of the organization.
- Ability to multitask and prioritize tasks in a fast-paced, deadline-driven environment.
- Strong attention to detail and problem-solving abilities.